10.3 Average response time to inquiries made through the city’s non-emergency inquiry system (days)

10.3 Meðal svartími fyrirspurna sem gerðar eru í gegnum fyrirspurnarkerfi borgarinnar.

The average response time to inquiries made through the city’s non-emergency inquiry system shall be expressed as the total number of hours from initial call/form submission taken to respond to all inquiries made through the city’s non-emergency system (numerator) divided by the total number of inquiries received by the city’s non-emergency system (denominator). The result shall be divided by 24 and expressed as average response time to inquiries made through the city’s non-emergency inquiry system in days.

Gögn ekki aðgengileg.

iso37122-2019:_10.3_average_response_time_to_inquiries_made_through_the_city’s_non-emergency_inquiry_system_(days)_1482